Merrilee on the hangingtogether blog, with a catchup post about the fall CNI meeting, drew our attention to a presentation by Susan Gibbons of Rochester, on studying next generation academics (ie graduate students), as preparation for enhancements to their repository system, ir-plus.
I shared a platform with Susan only last year in Sydney, and I was very impressed with their approach of using anthropological techniques to study and learn from their user behaviour. In fact, her Sydney presentation probably had a big influence on the ideas for the Research Repository System that I wrote about earlier (which I should have acknowledged at the time).
Now their latest IMLS-funded research project takes this even further, as preparation for collaborative authoring and other tools integrated with the repository. If you're interested in making your repository more relevant to your users, the report on the user studies they have undertaken so far is a Must-Read! I don't know whether the code at http://code.google.com/p/irplus/ is yet complete...
Showing posts with label Negative click. Show all posts
Showing posts with label Negative click. Show all posts
Tuesday, 30 December 2008
Thursday, 21 August 2008
How to make repositories a killer app for scientists
Cameron Neylon wrote a nice post indirectly addressing the question of how Nature might make Connotea more useful. It's well worth reading for its own merits, but I was so taken by his questions, I thought they might be re-purposed to apply to repositories. As Cameron says "These are framed around the idea of reference management but the principles I think are sufficiently general to apply to most web services". The text below is Cameron's, except with chunks taken out (shown by ellipses ...) and some of my text added [in brackets] (added text may replace some of Cameron's text).
It's the "how" that's tricky. I don't think this is impossible, but these targets are hard to hit. It's what all the "negative click" Research Repository System attempts have all been about. They do need a re-think, however, if not to fall foul of Cameron's rule #1! So what other ideas are there out there, folks?
- "Any tool must fit within my existing workflows. Once adopted I may be persuaded to modify or improve my workflow but to be adopted it has to fit to start with. ...
- Any new tool must clearly outperform all the existing tools that it will replace in the relevant workflows without the requirement for network or social effects. Its got to be absolutely clear on first use that I am going to want to use this instead of ...[some other tool, like a lab web site]. ... And this has to be absolutely clear the first time I use the system, before I have created any local social network and before you have a large enough user base for these to be effective.
- It must be near 100% reliable with near 100% uptime. ... Addendum - make sure people can easily ... download their stuff in a form that will be useful even if your service disappears. Obviously they’ll never need to but it will make them feel better (and don’t scrimp on this because they will check if it works).
- Provide at least one (but not too many) really exciting new feature that makes people’s life better. This is related to #2 but is taking it a step further. Beyond just doing what I already do better I need a quick fix of something new and exciting. ...
- Prepopulate. Build in publically available information before the users arrive. ..."
It's the "how" that's tricky. I don't think this is impossible, but these targets are hard to hit. It's what all the "negative click" Research Repository System attempts have all been about. They do need a re-think, however, if not to fall foul of Cameron's rule #1! So what other ideas are there out there, folks?
Tuesday, 5 August 2008
Comments on Negative Click Research Repository System
You may remember that I wrote a series of posts about a Research Repository System, aiming to improve deposits by getting repositories to do more that’s useful to the researcher. I had suggested it should contain these elements:
BTW if you haven’t tried it, I was very impressed by the combination of technologies that Ideascale have put together, and the simplicity and value of its approach, akin to brainstorming but slower! Worth giving a whirl…
Overall, the thrust of the whole conversation seemed to support my feeling that repositories must serve their depositors rather than down-stream users (the institution, the department, colleagues, the public). This links strongly to the theme behind the RRS set of ideas.
The most popular “idea” on the JISC Ideascale site was Andy McGregor’s, not mine, but was related to this theme: “Define repository as part of the user’s (author /researcher/ learner) workflow” (21 voted for, 2 against, net 19). While there was general support, there was some concern as well: ojd20 wrote “I agree with this idea in the sense of ‘take account of things users need to do’, but not in the sense that we can reduce the myriad functions of an HE institution to a small set of flow charts and design repositories to fit those… ‘Familiar processes and tools’ is a much better way of expressing it [than workflow]” The other warning, from Owen Stephens, was “I'm also wary of comments elsewhere from the likes of Peter Murray-Rust on this. He warns (my interpretation) that we need to be careful of doing this as if it complicates the workflow, it just won't happen”. A. Dunning echoed a common theme in saying “Disagree - the repository is a back end data provider that should not be part of the researchers' / learners' workflow - but the service which sits on top of the repository should be part of the workflow.”
Rachel Heery showed another common concern, about possible over-complexity:
Another idea posted by Rachel Heery, not from RRS but worth taking note of (and getting 11 votes, none against) was “We shouldn't be thinking of repositories as a place.” In particular this meant “'repositories' are best viewed as a 'type' of data store supporting a variety of services, embedded in various workflows.”
I’ll include the Researcher Identity Management idea next, not for its own votes (4 in favour, 2 against), nor for the comments (of which there were none), but because of the linkages I had made between researcher identity and Current Research Information Systems (CRIS). The idea associated with CRIS was from Ian Stuart, and got 13 positive and 4 negative votes: “Repositories are dead, long live repositories” (yes, ideas are not always best titled!). He wrote
The idea that the repository should be more Web 2.0-like drew 6 positive but 5 negative votes, net 1 vote, possibly the most divided idea of all! I guess it’s one I was much less sure of, but included it because of comments to my earlier posts on this theme. A. Dunning wrote: “It's not so much the repository itself that needs Web2.0 but the range of the services which exploit that data.” And Paul Walk wrote:
Richard Davis wanted a foot in both camps:
I split authoring support into two ideas: publishing and authoring. Of these, “The repository/library should provide support in the publishing process” got 6 votes, none negative. There were some concerns, eg Owen Stephens again “This needs restating
from a user perspective.” He thought there was value in “a system to help streamline the editorial/publication process is fine (if we can persuade academics to use it), but I'm not sure I'd start by building it on the repository - maybe you could, but there are other approaches as well.” In particular, he thought “I see the point about the benefits, but if we are solving problems our end users don't feel need solving then we have a much more difficult job on our hands (and perhaps not substantially different from our current problems with getting researchers to put things into our repository.”
More direct support for authoring was more divisive (5 votes for and 3 against, net 2 votes). In support, Owen Stephens wrote “The availability of research via Open Access would increase if the same systems that provide Open Access also provided, or were integrated with, tools which support the authoring process.” There was a bit of so-what from Ian Stuart: “This is a variation of what Peter Murry-Rust proposed back in '07: google-docs mixed with a CRIS.” [Yes, Ian, explicitly this idea came from some posts by PMR.] And one outright warning from forkel: “my experience is, that feature requests of this sort are exactly the ones which end up in the "users didn't know what they wanted bin" (I'm a developer).”
Finally (almost) I posted the idea that “The repository should be a full OAIS preservation system”. This turned out to be extremely unpopular, with only 2 votes for and 6 against, net -4! I was very disappointed (repositories are surely not for transient stuff that might be here today, gone tomorrow), so re-phrased it as “Repository should aspire to make contents accessible and usable over the medium term”, when again it attracted 2 votes for and this time none against. This was very late in the day, so maybe few people were coming back to vote on new ideas by then. It was clear that part of the problem was the term OAIS; my mistake for assuming in that context that people would have understood the term.
So where does this leave the Research Repository System idea? Not fully intact, I fear, but not shredded, either. Reduce complexity, think services operating on a store, take care to ensure these are services people really want, etc… It’s going to take me a while to work this through, but I will get back to you!
- web orientation
- researcher identity management
- authoring support
- object disclosure control
- data management support
- persistent storage
- full preservation archive, and
- spinoffs
BTW if you haven’t tried it, I was very impressed by the combination of technologies that Ideascale have put together, and the simplicity and value of its approach, akin to brainstorming but slower! Worth giving a whirl…
Overall, the thrust of the whole conversation seemed to support my feeling that repositories must serve their depositors rather than down-stream users (the institution, the department, colleagues, the public). This links strongly to the theme behind the RRS set of ideas.
The most popular “idea” on the JISC Ideascale site was Andy McGregor’s, not mine, but was related to this theme: “Define repository as part of the user’s (author /researcher/ learner) workflow” (21 voted for, 2 against, net 19). While there was general support, there was some concern as well: ojd20 wrote “I agree with this idea in the sense of ‘take account of things users need to do’, but not in the sense that we can reduce the myriad functions of an HE institution to a small set of flow charts and design repositories to fit those… ‘Familiar processes and tools’ is a much better way of expressing it [than workflow]” The other warning, from Owen Stephens, was “I'm also wary of comments elsewhere from the likes of Peter Murray-Rust on this. He warns (my interpretation) that we need to be careful of doing this as if it complicates the workflow, it just won't happen”. A. Dunning echoed a common theme in saying “Disagree - the repository is a back end data provider that should not be part of the researchers' / learners' workflow - but the service which sits on top of the repository should be part of the workflow.”
Rachel Heery showed another common concern, about possible over-complexity:
“I think the RRS you envisage sounds fantastic and would be a 'good thing', what worries me is the 'function creep' taking us a few miles on from some of the more basic, simpler 'few keystrokes' approach to repositories. The RRS sounds to have many features of a Virtual Research Environment, albeit perhaps a less data centric VRE…”This echoed a comment from Bill Roberts on one of the original blog posts:
“Seriously, though - the system you've sketched out is quite complicated, not so much in the individual parts of it, (though several of those parts are quite substantial) but in the design vision required to connect up all those features in a way that would be easy and natural to use. Can you identify a subset of parts that would make a useful version 1?”And Steve Hitchcock also commented on complexity to the same post:
“The irony of the negative click philosophy is that it has led you to produce a visionary but significantly more complex system.”The surprising (to me) winner among the RRS ideas was “Allow the user fine-grained disclosure/access control to repository objects”. This gained 12 positive and 2 negative votes, for a net 10 votes, and no negative comments. I don’t have a good explanation for why this was so popular, noting that the voters were mainly repository managers or “experts”, especially since some of the corollary ideas were much less popular.
Another idea posted by Rachel Heery, not from RRS but worth taking note of (and getting 11 votes, none against) was “We shouldn't be thinking of repositories as a place.” In particular this meant “'repositories' are best viewed as a 'type' of data store supporting a variety of services, embedded in various workflows.”
I’ll include the Researcher Identity Management idea next, not for its own votes (4 in favour, 2 against), nor for the comments (of which there were none), but because of the linkages I had made between researcher identity and Current Research Information Systems (CRIS). The idea associated with CRIS was from Ian Stuart, and got 13 positive and 4 negative votes: “Repositories are dead, long live repositories” (yes, ideas are not always best titled!). He wrote
“The current repository technology is library/cataloger centric: items are uploaded (usually by a cataloger, not the author), and most of the meta-data is added by a subject specialist. In this model, the author-as-depositor is (at best) just an initiator for a deposit process.The idea that the repository should be more web-oriented got 6 votes. There were no negative comments on the idea itself, but I drew a comparison (echoing Andy Powell) with Slideshare, and Paul Walk reacted against this: “More like the Web - yes! Like Slideshare - no!” He expands on this comment later (see below).
A better solution would be to move towards a Combined [sic] Research Information System [CRIS], where the academic can organise their areas of interest [AOI]; see the research grants they have (and associate them with their AOI); lodge keep-safe copies of work-in-progress, data-sets, talks, ideas for future work, posters, etc (and associate them with grants or AOIs).
From this corpus of data, the academic can indicate what is visible locally (within the research group/department/organisation) and what is available globally... and from that "globally available" pool, an "Institutional Repository" can be assembled.”
The idea that the repository should be more Web 2.0-like drew 6 positive but 5 negative votes, net 1 vote, possibly the most divided idea of all! I guess it’s one I was much less sure of, but included it because of comments to my earlier posts on this theme. A. Dunning wrote: “It's not so much the repository itself that needs Web2.0 but the range of the services which exploit that data.” And Paul Walk wrote:
“The repository should be able to participate in an interactive Web. It should be entirely possible for someone else to build a remote Web 2.0 service around resource exposed in my repository. This does not preclude me building such a service - if I think I have sufficient mass of interested users etc. but if I *need* to do this because only I can, then I have probably just built another silo.[Paul, I have to say I’m unconvinced so far. A repository has to have the stuff, so that makes it more like Slideshare. And for various reasons, Technorati sucks (searches don’t work properly, lots of things fall off or go wrong). If you’d said Google instead, I might have got it. But searching by reference rather than by inclusion seems like going back to Z39.50 rather than search engine harvesting approaches (or even OAI-PMH). But maybe I’m resolutely getting the wrong end of this stick!]
This is what I meant by my assertion that, in general, Technorati offers us a better model than Slideshare. Someone can build a better, more focussed, domain specific etc. version of Technorati if there is demand for this, without needing to move or copy the resources in their 'source repositories' (blogs, in this case).”
Richard Davis wanted a foot in both camps:
“IMO, ideally a repo would be susceptible to all sorts of Flickrish RSS, Web API type manipulation - SWORD-like and who knows what else - leading to total personalisation potential of the user experience.The idea of providing persistent storage got 6 positive and 2 negative votes, net 4 votes. Paul Walk was generally happy:
OTOH, providing implementers and users with an acceptable out-of-the-box UI, that might include basic implementations of some voguish features, and widgety ways to configure them - cf. Flickr or Wordpress - is no bad thing either.”
“I agree that persistence, more or less as you define it here, should be a core property of what I think of as a 'source repository'. In terms of ease of use: read, or 'get' access should be simple and should be provided through HTTP unless there is a very good reason not to. We should aspire to ease of use in terms of ingest and administrative activities.The idea of data management support attracted 4 votes, none negative, and no comments. I’m not sure how to interpret this… but it was not the core interest of the group, I guess. I continue to think it an important missing service that falls into repository-space.
In terms of synchronisation with offline storage (unless I have misunderstood your point): this is an interesting area, but I'm not sure it is a fundamental or universal function of 'the repository'. I think we are going to see a strange race between the development of mechanisms to do this (e.g. GoogleGears) and the progress in us all becoming so ubiquitously and permanently connected that we don't need this any more…”
I split authoring support into two ideas: publishing and authoring. Of these, “The repository/library should provide support in the publishing process” got 6 votes, none negative. There were some concerns, eg Owen Stephens again “This needs restating
from a user perspective.” He thought there was value in “a system to help streamline the editorial/publication process is fine (if we can persuade academics to use it), but I'm not sure I'd start by building it on the repository - maybe you could, but there are other approaches as well.” In particular, he thought “I see the point about the benefits, but if we are solving problems our end users don't feel need solving then we have a much more difficult job on our hands (and perhaps not substantially different from our current problems with getting researchers to put things into our repository.”
More direct support for authoring was more divisive (5 votes for and 3 against, net 2 votes). In support, Owen Stephens wrote “The availability of research via Open Access would increase if the same systems that provide Open Access also provided, or were integrated with, tools which support the authoring process.” There was a bit of so-what from Ian Stuart: “This is a variation of what Peter Murry-Rust proposed back in '07: google-docs mixed with a CRIS.” [Yes, Ian, explicitly this idea came from some posts by PMR.] And one outright warning from forkel: “my experience is, that feature requests of this sort are exactly the ones which end up in the "users didn't know what they wanted bin" (I'm a developer).”
Finally (almost) I posted the idea that “The repository should be a full OAIS preservation system”. This turned out to be extremely unpopular, with only 2 votes for and 6 against, net -4! I was very disappointed (repositories are surely not for transient stuff that might be here today, gone tomorrow), so re-phrased it as “Repository should aspire to make contents accessible and usable over the medium term”, when again it attracted 2 votes for and this time none against. This was very late in the day, so maybe few people were coming back to vote on new ideas by then. It was clear that part of the problem was the term OAIS; my mistake for assuming in that context that people would have understood the term.
So where does this leave the Research Repository System idea? Not fully intact, I fear, but not shredded, either. Reduce complexity, think services operating on a store, take care to ensure these are services people really want, etc… It’s going to take me a while to work this through, but I will get back to you!
Wednesday, 2 July 2008
Negative Click, Positive Value Research Repository Systems

I promised to be more specific about what I would like to see in repositories that presented more value for less work overall, by offering facilities that allow it to become part of the researcher’s workflow. I’m going to refer to this as “the Research Repository System (RRS)” for convenience.
At the top of this post is a mind map illustrating the RRS. A more complete mind map (in PDF form) is accessible here.
The main elements that I think the RRS should support are (not in any particular order):
- web orientation
- researcher identity management
- authoring support
- object disclosure control
- data management support
- persistent storage
- full preservation archive, and
- spinoffs
Sam is the principal author, and has contributed a significant chunk of the article, along with a colleague from their partner group in Australia; colleagues from this partner group have the same access as members of Sam’s group. Everyone on the joint author list has access to the article and contributes small sections or changes; the author management and version control system does a pretty good job of ensuring that changes don’t conflict. The article is just about to be submitted to the publisher, after the RRS staff have negotiated the rights appropriately, and Sam is checking out a version to do final edits on the plane to a conference in Chile.
None of the data are public yet, but they are expecting the publisher to request anonymous access to the data for the reviewers they assign. Disclosure control will make selected check-pointed data public once the article is published. Some of the data are primed to flow through to their designated Subject Repository at the same time.
One last synchronisation of her laptop with the Persistent Storage system, and Sam is off to get her taxi downstairs…
This blog post is really too big if I include everything, so I [have released] separate blog posts for each Research Repository System element, linking them all back to this post... and then come back here and link each element above to the corresponding detailed bits.
OK I’m sure there’s more, although I’m not sure a Research Repository System of this kind can be built for general use. Want one? Nothing up my sleeve!
Wednesday, 18 June 2008
Do we really want repositories to be more Web2.0-like?
I’m spending some time thinking through what a negative click, positive value repository system should be like. Thanks to everyone for their comments on this idea. Various people suggested we should be more Web 2.0-like. Good idea, that’s following success. Or is it?
Just the other day I read on First Author this post about an Oxford startup, and it started me thinking.
Now, I too get increasingly annoyed with my ventures into the Web 2.0 space. Far from seamless mashups (they used to be a good thing), I find myself managing identities… or more to the point, failing to manage identities to let me use Blogger, Flickr, Slideshare, Connotea, CiteULike, etc. One of them wants my email address, another wants a user ID (maybe better make it a new one in case they expose it), this one is happy with any old password, that one insists on a digit in (OK, that makes some sense), but blow me down, this one wants at least one alpha and two digits. And the blogosphere has been rocking with the data portability grumbles in recent months. So a lot of these sites, supposedly “at the network level” to quote Lorcan, are actually quite closed, proprietary, winner take all, naked capitalist commercial ventures!
Maybe my problems will all be solved by OpenID or something like it, and I shall emerge into the Web 2.0 sunshine, but somehow I doubt it.
OK, I’m sure these aren’t the aspects of Web 2.0 that people had in mind. But folks, when you talk about repositories being more compatible with the web architecture, more like Web 2.0, more oriented to the semantic web, can you be more specific please? What would you like to see happen? What do you mean, exactly?
Answers by comment, blog post linked to this one, email to me, or even by postcard, please!
Just the other day I read on First Author this post about an Oxford startup, and it started me thinking.
“Founded by two Oxford students GroupSpaces.com arose from frustration at the multitude of different websites which clubs and societies at Oxford University were using to organise themselves online. GroupSpaces CEO David Langer said: ‘As a former president of two University societies I became increasingly annoyed with the mash-up of disconnected tools groups were using to manage themselves online – mailing lists on Yahoo! Groups, spreadsheets in Excel, events on Facebook, ancient websites – people were spending a disproportionate amount of time organising their groups across multiple platforms. There was a clear need to connect everything up and that’s what inspired us to create GroupSpaces.’”Hang on, the answer to difficulties partly with Web 2.0 companies is to make another Web 2.0 company?
Now, I too get increasingly annoyed with my ventures into the Web 2.0 space. Far from seamless mashups (they used to be a good thing), I find myself managing identities… or more to the point, failing to manage identities to let me use Blogger, Flickr, Slideshare, Connotea, CiteULike, etc. One of them wants my email address, another wants a user ID (maybe better make it a new one in case they expose it), this one is happy with any old password, that one insists on a digit in (OK, that makes some sense), but blow me down, this one wants at least one alpha and two digits. And the blogosphere has been rocking with the data portability grumbles in recent months. So a lot of these sites, supposedly “at the network level” to quote Lorcan, are actually quite closed, proprietary, winner take all, naked capitalist commercial ventures!
Maybe my problems will all be solved by OpenID or something like it, and I shall emerge into the Web 2.0 sunshine, but somehow I doubt it.
OK, I’m sure these aren’t the aspects of Web 2.0 that people had in mind. But folks, when you talk about repositories being more compatible with the web architecture, more like Web 2.0, more oriented to the semantic web, can you be more specific please? What would you like to see happen? What do you mean, exactly?
Answers by comment, blog post linked to this one, email to me, or even by postcard, please!
Labels:
Negative click,
Positive value,
Repositories,
Web 2.0
Sunday, 15 June 2008
Reaction to Negative Click Repositories
I was very pleased with reactions to the Negative Click Repositories post. I’ll come back to the idea itself in a later post, but this just attempts to gather some of the comments together (the first few are comments to the original post, but I know my blogreader doesn’t expose those easily).
Owen from Imperial writes
Meanwhile Chris on the Logical Operator has a long, thoughtful post. Go read it! Of the “negative click repository idea, he writes:
Last but one (for this post, anyway), Nico Adams has some more thoughts on Staudinger’s Molecules. Again, the whole post is worth a read; I have not yet looked at the piece of technology he is playing with:
Finally, a post that was not a reaction, but might have been. I should have given credit to Andy Powell, who has been questioning the current implementations of repositories (despite being joint author of the JISC Repositories Roadmap [.doc]). Andy wants repositories to be more consistent with the web architecture. He spoke at a Talis workshop recently; his slides are here (on Slideshare, one of his models for a repository). Cameron Neylon on Science in the Open was also at the event, and blogged about Andy’s talk. He also wrote:
Owen from Imperial writes
“We clearly need to look at ways of adding value (for the researcher) to anything deposited, as well as minimising the barriers to deposit (perhaps following up on the suggestion of integrating 'repositories' into the authoring process).”Chris Clouser reported they had been struggling with similar ideas:
“We tried to come up with some way to identify what it was, and eventually settled on the phrase "repository-as-scholarly-workbench." It's not perfect, but it worked for us.”Gavin Baker wrote:
“I'm very interested in ways to integrate deposit with the normal workflow of authors. One thought would be to set up a virtual drive and mount it throughout campus (and give authors instructions on how to mount it from home). Then, when the author is done composing the article, they could simply save a copy to their folder on the virtual drive. Whatever was saved in these folders would be queued for deposit in the IR. (This is already how many people use FTP/SSH to upload files to their Web space.)Moving to blog reactions, Pete Sefton reported on the OR08 work on “zero click deposit” (which I should have given some credit to). He suggests (perhaps tongue in cheek) that I’m unfair in asking for more. He also linked back to earlier thoughts on Workflow 2.0:
"Thinking ahead, could you set up autosave in MS Word, OpenOffice, etc. to save each revision to the virtual drive? This would completely integrate deposit in the workflow, requiring no additional steps for deposit, but would need the author to approve the "final" draft for public access.”
“But in a Workflow 2.0 system the IR might not need to have a web ingest. Instead there could be an ingest rule that would fire when a certain context was detected, such as a document attaining a certain state of development, which would be reflected in it's metadata. That's the 'data as the driving force'... In this case it's metadata that's doing the driving.”Next Pete talked about his participation in a JISC project (with Cambridge and some others):
“In TheOREM we’re going to set up ICE as a ‘Thesis Management System’ where a candidate can work on a thesis which is a true mashup of data and document aka a datument... When it’s done and the candidate is rubber-stamped with a big PhD, the Thesis management system will flag that, and the thesis will flow off to the relevant IR and subject repositories, as a fully-fledged part of the semantic web, thanks to embedded semantics and links to data.”Then under the heading of “Net-benefit repository workflows” he cautions
“One more idea: consider repository ingest via Zotero or EndNote. In writing this post I just went to the OR08 repository and used Zotero to grab our paper from there so I could cite it here. It would be cool to push it to the USQ ePrints with a single click.”
“I think it is a mistake to focus on the Negative Click repository as a goal and assume that it’s going to happen without changing user behavior…Les Carr had (as usual) some sensible remarks:
If we can seed the change by empowering some researchers to perform much better – to more easily write up their research, to begin to embed data and visualizations, to create semantic-web-ready documents – then their colleagues will notice and make the change too.”
“I think I would rather talk about value or profit - the final outcome when you take the costs and benefits into consideration. Do you run a positive value repository? Is it frankly worth the effort? Are your users in scholarly profit, or are you a burden on their already overtaxed resources?”Les was a bit worried I had taken the Ulysses Acqua scenario too literally. Don't worry, Les, I do get it as fiction, just a particularly apposite one in many cases, if not for your repository. Les concludes
“Anyway, I think that I am in violent agreement with Chris, so to show solidarity I will do what he asked and list some positive value generators: publicity and profile (CVs, Web pages, displays, adverts for MScs/PhDs/staff), community discovery, laptop backup and asset management.”Thanks, Les.
Meanwhile Chris on the Logical Operator has a long, thoughtful post. Go read it! Of the “negative click repository idea, he writes:
“It’s a laudable goal, but I’m not sure how one would, in practice, implement such a thing, since even the most transparent approach has a direct impact on workflow (the exact thing that most potential contributors appear not to want to mess with - they don’t want to change the way they work). The challenge is to create something that:Chris also likes the idea of the “scholarly workbench” approach, and thinks this might include:
* Integrates with any workflow
* Involves no (or essentially no) extra activities on the part of the scholar
* Uses the data structure of the material to create the interrelations critical to really opening access
* Provides a visible and obvious value-add that can be explained without looking under the hood
* Is not just a wrapper on some existing tool”
“Storage: the system (or aggregate) would need to store copies of the relevant digital object in such a way that it could be reliably retrieved by any user. Most any system - Writeboard, SlideShare, even wiki software have this capability.
Interoperation: the system would need to allow other systems to locate said material by hooks into the system. Many W2.0 applications allow access directly to their content via syndication.
Metadata: tagging is nearly universal across W2.0 applications - it’s how people find things, the classic “tag-based folksonomy” approach.
Sharing: again, this is the entire point of most W2.0 applications. It’s not fun if you can’t share stuff. Community is the goal of most of the common web applications.
Ease of use: typically, Web 2.0 applications are designed to get you up and running quickly. You do very little to establish your account, and there are no complex permissions or technical fiddling to be done.”
Last but one (for this post, anyway), Nico Adams has some more thoughts on Staudinger’s Molecules. Again, the whole post is worth a read; I have not yet looked at the piece of technology he is playing with:
“I have been wondering for a while now, whether the darling of the semantic web community, namely Radar Network’s Twine, could not be a good model for at least some of the functionality that an institutional repo should/could have. It takes a little effort to explain what Twine is, but if you were to press me for the elevator pitch, then it would probably be fair to say that Twine is to interests and content, what Facebook is to social relationships and LinkedIn to professional relationships.”There’s a lot more about Twine, including some screen shots, so go have a read.
Finally, a post that was not a reaction, but might have been. I should have given credit to Andy Powell, who has been questioning the current implementations of repositories (despite being joint author of the JISC Repositories Roadmap [.doc]). Andy wants repositories to be more consistent with the web architecture. He spoke at a Talis workshop recently; his slides are here (on Slideshare, one of his models for a repository). Cameron Neylon on Science in the Open was also at the event, and blogged about Andy’s talk. He also wrote:
“But the key thing is that all of this [work to deposit]should be done automatically and must not require intervention by the author. Nothing drives me up the wall more than having to put the same set of data into two subtly different systems more than once. And as far as I can see there is no need to do so. Aggregate my content automatically, wrap it up and put it in the repository, but I don’t want to have to deal with it. Even in the case of peer reviewed papers it ought to be feasible to pull down the vast majority of the metadata required. Indeed, even for toll access publishers, everything except the appropriate version of the paper. Send me a polite automated email and ask me to attach that and reply. Job done.Well Cameron, we want your content! So overall, there’s something here. I like the idea of positive value better than negative clicks, but I haven’t got a neat handle on it yet. Scholar’s workbench doesn’t really thrill me; I see what they mean, but the term is too broad, and scientists don’t always respond to the scholar term. I’ll keep thinking!
For this to really work we need to take an extra step in the tools available. We need to move beyond files that are simply ‘born digital’ because these files are in many ways still born. This current blog post, written in Word on the train is a good example. The laptop doesn’t really know who I am, it probably doesn’t know where I am, and it has not context for the particular word document I’m working on. When I plug this into the Wordpress interface at OpenWetWare all of this changes. The system knows who I am (and could do that through OpenID). It knows what I am doing (writing a Blog post) and the Zemanta Firefox plug in does much better than that, suggesting tags, links, pictures and keywords.
Plugins and online authoring tools really have the potential to automatically generate those last pieces of metadata that aren’t already there. When the semantics comes baked in then the semantic web will fly and the metadata that everyone knows they want, but can’t be bothered putting in, will be available and re-useable, along with the content. When documents are not only born digital but born on and for the web then the repositories will have probably still need to trawl and aggregate. But they won’t have to worry me about it. And then I will be a happy depositor.”
Tuesday, 10 June 2008
Negative click repositories
I wanted to write a bit more about this idea of a negative click repository (negative cost was a bad name, as there is a real positive $ and £ cost to the repository, rather than the depositor). First some ancient history...
When I joined the University of Glasgow in 2000, the Archives and Business Records Centre with other collaborators within the University were near the end of a short project on Effective Records Management (ERM, http://www.gla.ac.uk/infostrat/ERM/). During the course of that project, they surveyed committee clerks (who create many authoritative institutional records) on how much effort they were willing to put in, how many clicks they were willing to invest, to create records that would be easily maintainable in the digital era. The answer was: zero, none, nada! Rather than give up at this point, the team went on to create CDocS (http://www.gla.ac.uk/infostrat/ERM/Docs/ERM-Appendix2.pdf), an instrumented addition to MS Word that allowed the committee clerks to create their documents in university standard forms, with agreed metadata, with the documents and metadata automatically converted into XML for preservation and to HTML for display and sharing. ICE (see below) might be a contemporary system of a related kind, in a slightly different area. Thanks to James Currall for updating me on ERM and CDocS.
In April 2007, Peter Murray Rust had an epiphany thinking about repositories on the road to Colorado, realising that SourceForge was a shared repository that he had been using for years, and speculating that it might be used for writing an article. The tool for control of managing versions and sharing in SourceForge is SVN… Peter wrote about the complex workflow in writing a collaborative article, but then wrote:
You may also remember Caveat Lector’s series of personae representing stakeholders in the repository game at fictional Achaea University, that I reported on before. Ulysses Acqua was her repository manager, and here’s a quote from his attempts to explain the advantages of his repository to faculty; they ask:
Finally, I posted earlier on Nico Adam’s comments on repositories for scientists. He got stuck, he said: "I had to explain what a repository is from the point of view of functionality - when talking to non-specialist managers, it is the only way one can sell and explain these things…they do not care about the technological perspective…the stuff that’s under the hood. I found it impossible to explain what the value proposal of a repository is and how it differentiates itself in terms of its functionality from, say, the document management systems in their respective companies." It’s worth repeating a couple of extracts from his conclusions:
People appear to have lots of ideas on what negative click repositories might do. We could have tools for supporting the scientist in their information sharing (web sites, bibliographies and CVs). Tools for shared data management. Tools for shared writing. Tools even for the library to support faculty in dealing with publishers. And of course tools to help management count their beans. I’d like to begin to collect and order these and other suggestions if possible, so please leave comments or tag your blogs with “negative click”…
When I joined the University of Glasgow in 2000, the Archives and Business Records Centre with other collaborators within the University were near the end of a short project on Effective Records Management (ERM, http://www.gla.ac.uk/infostrat/ERM/). During the course of that project, they surveyed committee clerks (who create many authoritative institutional records) on how much effort they were willing to put in, how many clicks they were willing to invest, to create records that would be easily maintainable in the digital era. The answer was: zero, none, nada! Rather than give up at this point, the team went on to create CDocS (http://www.gla.ac.uk/infostrat/ERM/Docs/ERM-Appendix2.pdf), an instrumented addition to MS Word that allowed the committee clerks to create their documents in university standard forms, with agreed metadata, with the documents and metadata automatically converted into XML for preservation and to HTML for display and sharing. ICE (see below) might be a contemporary system of a related kind, in a slightly different area. Thanks to James Currall for updating me on ERM and CDocS.
In April 2007, Peter Murray Rust had an epiphany thinking about repositories on the road to Colorado, realising that SourceForge was a shared repository that he had been using for years, and speculating that it might be used for writing an article. The tool for control of managing versions and sharing in SourceForge is SVN… Peter wrote about the complex workflow in writing a collaborative article, but then wrote:
“BUT using SVN it’s trivial - assuming there is a repository. So we do not speak of an Institutional Repository, but an authoring support environment (ASE or any other meaningless acronym. ) A starts a project in institutional SVN. B joins, so do C, D, E, etc. They all edit the m/s. Everyone sees the latest version. The version sent to the publisher is annotated as such (this is trivial). All subsequent stuff is tracked automatically. When the paper is published, the institution simply liberates the authorised version - the authors don’t even need to be involved. The attractive point of this - over simple deposition - is that the repository supports the whole authoring process.”Many of those who left comments disagreed that the technology would work directly as suggested, for various reasons. Google Docs was mentioned as an alternative (still flawed). Peter Sefton mentioned ICE (and Murray Rust subsequently visited USQ to work briefly with the ICE team.
You may also remember Caveat Lector’s series of personae representing stakeholders in the repository game at fictional Achaea University, that I reported on before. Ulysses Acqua was her repository manager, and here’s a quote from his attempts to explain the advantages of his repository to faculty; they ask:
“Can it produce CVs or departmental-activity reports automatically? No. Can it be tweaked so that the Basketology collection looks like the Basketology website? No. (The software can do that, in fact, but Ulysses can’t.) Can it talk to campus IT’s file-storage-cum-website servers? No. Can it harvest faculty articles from disciplinary repositories? No. Can it deliver records straight to Achaea Library’s catalogue? No. Can it have access controls per item, such that items are shared with specific people only, with the list controlled by the depositor? No. Can it embargo items, for a certain length of time or indefinitely? No. Can it read a citation, check rights on the journal, and go fetch the paper if rights are cleared? Dream on. Can it restrict items for campus-only access by IP address? No. Does it talk to RefWorks and Zotero and similar bibliographic managers? No. Does it do version control? No.”The problem here is that the repository adds work, it doesn’t take it away (there are other examples of this in some of the other personae). And overloaded people don’t accept extra work. They may promise to, but they (mostly) don’t do it.
Finally, I posted earlier on Nico Adam’s comments on repositories for scientists. He got stuck, he said: "I had to explain what a repository is from the point of view of functionality - when talking to non-specialist managers, it is the only way one can sell and explain these things…they do not care about the technological perspective…the stuff that’s under the hood. I found it impossible to explain what the value proposal of a repository is and how it differentiates itself in terms of its functionality from, say, the document management systems in their respective companies." It’s worth repeating a couple of extracts from his conclusions:
"Now today it struck me: a repository should be a place where information is (a) collected, preserved and disseminated (b) semantically enriched, (c) on the basis of the semantic enrichment put into a relationship with other repository content to enable knowledge discovery, collaboration and, ultimately, the creation of knowledge spaces. "And further:
"Now all of the technologies for this are, in principle, in place: we have DSpace, for example, for storage and dissemination, natural language processing systems such as OSCAR3 or parts of speech taggers for entity recognition, RDF to hold the data, OWL and SWRL for reasoning. And, although the example here, was chemistry specific, the same thing should be doable for any other discipline. … Yes it needs to be done in a subject specific manner. Yes, every department should have an embedded informatician to take care of the data structures that are specific for a particular discipline. But the important thing is to just make the damn data do work!"So we need to develop repositories that make the data work to take human work away: negative click repositories. Or maybe not… (sorry about this). I’m just a bit concerned that we might get a set of monumental edifices built on DSpace or ePrints.org foundations, resulting in “take it or leave” it decisions. Institutional information environments are highly tailored (not always carefully) and at the department level even more eclectic, and things have to fit together. Maybe as Nico was suggesting, what we need is an array of tools, connected together by technologies like Atom/RSS and/or OAI-ORE that can be configured so as to link the components into an information management system that works to reduce the publishing effort on campus, and captures the intellectual product on the way.
People appear to have lots of ideas on what negative click repositories might do. We could have tools for supporting the scientist in their information sharing (web sites, bibliographies and CVs). Tools for shared data management. Tools for shared writing. Tools even for the library to support faculty in dealing with publishers. And of course tools to help management count their beans. I’d like to begin to collect and order these and other suggestions if possible, so please leave comments or tag your blogs with “negative click”…
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